Clive Davies Consulting
  • Home
  • Thoughts of the Week
  • Service Products
  • Training Services
  • Training Products
  • Published Articles
  • Strategic Contract Advice
  • Deal Structure Support
  • Using a Checklist
  • Planning for Work and Life
  • Dealing with Big Corporates
  • GeneralCounselNet
  • Work Life Balance
  • Problem Solving
  • How to Carry Out Mentoring in an Active Manner
  • Turning Things Around
  • Learning from Change
  • Team Working
  • Handling Difficult People
  • Gaining Perspective
  • Legal and Business Advice
  • Clive Davies
  • Terms and Conditions and Privacy Policy
  • Blog

The Art of Delaying Decisions

11/23/2024

0 Comments

 
Picture
According to AI “The art of delaying decisions is the practice of giving yourself more time to consider options and weigh pros and cons before making a final choice. It can be a valuable tool when used strategically, and can lead to better-informed decisions.” Such a delay can:
  • Provide more time to gather information
  • Enable you to consider different perspectives
  • Allow your subconscious to incubate!
Of course, there are times in professional practice when decisions have to be made quickly on the basis of the best information available at the time. However, on other occasions rushing to arrive at a conclusion may not be the optimum solution despite being under severe pressure to do so. Say by way of example a customer in an outsourcing contract negotiation has issued an ultimatum over a provision, for example, the overall limit of liability, essentially saying accept our position today or the deal is off. I remember being literally asked to leave the offices of a customer’s lawyers in the City of London after refusing to accept such a demand. Over the years I have watched senior professionals and managers wrestling with this dilemma. The increasing use and availability of technology with information flying around thick and fast on Teams calls and sites and instant messaging does little to alleviate this challenge. One skill set I have observed which is incredibly useful in these circumstances is finding a way to buy more time – delaying a final decision. I recall a very intelligent and articulate fellow partner in a law firm I worked in literally slowing down any verbal response to a difficult question by delaying for what seemed an age, but was probably only 30 seconds, which gave more time to gather his thoughts. Senior managers can also do this by exercising the authority given to them by their position requesting more time to digest a set of facts or more information on specific issues, or the opportunity to consult with peers. 

There is an interesting book on this topic called  Wait: the Art and Science of Delay by Frank Partnoy which I have just downloaded and started reading. He suggests that “given the pace of modern life, most of us tend to react too quickly. We don’t, or can’t, take enough time to think through the increasingly complex timing challenges we face.”commenting that “in most situations we should take more time than we do”. He explores “two questions central to decisions in our personal and professional lives. First, how long should we take to react or decide in a particular situation? second, Then, once we have a sense of the correct time period, how should we spend our time leading up to the moment decision?” The book is reviewed in this blog which says it  “argues that better outcomes are in store if we consciously and unconsciously delay the time in making decisions.” He suggests that great discoveries like gravity by Isaac Newton and the lightbulb by Thomas Eddison were not eureka moments but rather the result of continued tinkering for which you need time.

See also this article The Art of Delaying which discusses “The Lines Between Being A Lazy Procrastinator and A Tactical Genius.” It comments that “To put it simply, the art of delaying is finding the right moment to delay your action to trigger a reaction in favor of your first action and then you can react easily. ……When you rush things, you tend to overlook things and are likely to regret your decision one day. Delaying is one way to avoid this.”

Intriguingly there is a concept in Agile software development about the benefits of delaying decisions – see this blogwhich describes this principle as follows. “The Last Responsible Moment is a strategy in lean development that emphasizes the importance of delaying certain decisions in software development until the cost of not making a decision becomes greater than the cost of making a decision.” I like this article which analyses “the anatomy of a decision” and discusses “the cascading nature of decentralized decision-making” observing “Sometimes, the needed information is not readily available to the decision-maker. In this case, deferring a highly impactful decision may be appropriate.”

Of course, this approach also varies in accordance with individual skill sets. The best sports people such as professional tennis players and cricketers always seem to have more time to make split second decisions in the moment. Skilled and experienced professional practitioners may similarly be able to arrive at a decision quicker than an acolyte in their field because they know the likely outcome of their decision having been there before. I still think it behoves us no matter how experienced we may be to consciously take steps to avoid rushing a decision that could have serious consequences. Some ideas or techniques to further this process I have observed or considered include the following.
  • Understand the actual consequence of the time dilemma – in my outsourcing example above both sides had been negotiating for months and it was very unlikely that a failure to comply with the ultimatum on one day would wreck the deal.
  • So call the other sides bluff and say you need more time to make an informed decision.
  • Don’t keep the problem to yourself – discuss the issue with colleagues and managers.
  • Go home and “sleep on it” – it is amazing how often this old adage is true – things take on a different perspective after a night away from the problem.
  • Delay sending a complex or contentious email - apparently (see this blog) Abraham Lincoln, when angry at a colleague, would write a letter ‘venting’ his pent-up rage – but rather than sending it, he put it to one side and re-read it maybe a day later, when his mind had cleared. Usually, he didn’t send it after that, but threw it away. 
  • You can also use instant messaging technology to delay or schedule sending a message.
  • Ask for more detailed information or a review by some other department like finance or HR.
Ultimately this is not about being obstructive and avoiding a choice or decision, but finding the time like gifted sports people to make the right one in a considered and thoughtful manner. Polite and measured prevarication if and where appropriate can be a legitimate tactic. There is an old Chinese proverb “I gave an order to the cat, and it gave it to its tail”!

As Frank Partnoy said “if you don't know how to manage time, time can rule you like a tyrant.”

And the Canadian journalist and author Malcolm Gladwell shrewdly observed “Truly successful decision-making relies on a balance between deliberate and instinctive thinking.”
​

While more inspirationally “May your choices reflect your hopes, not your fears.” – Nelson Mandela.


0 Comments



Leave a Reply.

    Author

    Write something about yourself. No need to be fancy, just an overview.

    Archives

    July 2026
    June 2026
    May 2026
    April 2026
    March 2026
    February 2026
    January 2026
    December 2025
    November 2025
    October 2025
    September 2025
    August 2025
    July 2025
    June 2025
    May 2025
    April 2025
    March 2025
    February 2025
    January 2025
    December 2024
    November 2024
    October 2024
    September 2024
    August 2024
    July 2024
    June 2024
    May 2024
    April 2024
    March 2024
    February 2024
    January 2024
    December 2023
    November 2023
    October 2023
    September 2023
    August 2023
    July 2023
    June 2023
    May 2023
    April 2023
    March 2023
    August 2022
    June 2022
    October 2021
    August 2021
    May 2021
    December 2020
    October 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    May 2015
    April 2015
    March 2015
    January 2015
    December 2014
    November 2014
    October 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    September 2013
    May 2013
    March 2013
    February 2013
    January 2013

    Categories

    All

    RSS Feed

Picture