An easy way to achieve this is to find time to say a genuine “thank you” where it is merited. This can be a manager appreciating the hard work or innovative ideas of their colleagues – or a worker showing how he or she values direction or support from their boss.
This Forbes article How An Authentic 'Thank You' Can Change Your Workplace Culture is right on point, commenting Showing a little gratitude in the office could be the simplest, yet most effective way to boost morale and promote a healthy culture. Yet, many leaders hesitate to show their appreciation.
It backs this up with empirical supporting evidence such as: Researchers at the University of Pennsylvania discovered that grateful leaders motivate their employees to be more productive. In one study involving fundraising calls, employees who were thanked by their managers made 50% more fundraising calls than their co-workers.
This short article from the news site of the Australian HR Institute refers to Research conducted by Gallup, which surveyed four million employees worldwide, shows a clear and compelling link between recognition, and organisational performance – “Recognition not only boosts individual employee engagement, but it also has been found to increase productivity and loyalty to the company, leading to higher retention.”
The Gallup research cited says:
Our latest analysis, which includes more than 10,000 business units and more than 30 industries, has found that individuals who receive regular recognition and praise:
- increase their individual productivity
- increase engagement among their colleagues
- are more likely to stay with their organization
- receive higher loyalty and satisfaction scores from customers
- have better safety records and fewer accidents on the job . . .
Expressing appreciating extends beyond our internal operations. Thanking customers and clients, without whom we would not be in business, is equally important. As this post The power of saying “Thank You” when connecting with customers says One of the simplest, but arguably most effective, ways to evoke those emotions is to express gratitude. Thanking customers helps make them a part of your company’s story on and offline and it is one way Breakout Brands can successfully connect with consumers.
John F Kennedy advised We must find time to stop and thank the people who make a difference in our lives.
Or as Mother Teresa said Kind words can be short and easy to speak, but their echoes are truly endless.
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